Careers

Department: StreetSafe Bridgeport
Reports To: StreetSafe Director
Status: Full-Time, Exempt
Salary Range: $68,000 – $75,000 annually

Why Join Catalyst CT

• Mission-driven work with real community impact
• Supportive, team-oriented environment
• Competitive salary, comprehensive benefits package including medical, dental, vision, retirement, and PTO

Job Description:
We are seeking a StreetSafe Outreach Supervisor to lead and support a team of Outreach Workers engaged in street outreach, crisis response, and case management.  This role is ideal for a strong people-leader who is adaptable, community-focused, and committed to improving outcomes for young men in Bridgeport

Key Responsibilities:

• Provide daily supervision, coaching, and support to StreetSafe Outreach Workers
• Ensure fidelity to program models and trauma-informed practices
• Manage staff schedules, neighborhood walks, and on-call hospital response coverage
• Carry a small caseload (1–2 participants) as needed
• Respond to critical incidents and community crises
• Monitor documentation and data entry (Salesforce experience a plus)
• Collaborate with probation, corrections, law enforcement, and community partners

Minimum Qualifications:

• 1–2 years of supervisory experience
• 1–2 years of case management or outreach experience
• Experience working with street-affiliated or justice-involved youth and families
• Knowledge of Cognitive Behavioral Therapy (CBT) or similar approaches preferred
• Strong communication, leadership, and team-based skills
• Valid driver’s license and reliable transportation required
• Willingness to work evenings, weekends, and on-call shifts as needed

Core Competencies:

• Strong leadership
• Staff development and team culture building
• Trauma-informed and equity-centered supervision
• Systems-level thinking and cross-sector collaboration
• Oversee and ensure data analysis and reporting
• Knowledge of public safety systems, reentry strategies, and violence interruption

Mission Alignment and Impact:
The Supervisor is a mission-aligned leader ensuring that Catalyst CT’s violence prevention efforts are operationally sound, measurable, and transformative. This role stewards a program rooted in evidence-based practice, promotes healing and opportunity, and influences systems to better serve youth and families.

Working Conditions:

• Combination of office-based and field-based responsibilities
• Availability for evening and weekend events and emergency response
• Reasonable accommodations provided in accordance with ADA

Work Location: In person in Bridgeport, CT

Equal Opportunity Employer:
Catalyst CT is an equal opportunity employer and encourages applicants from all backgrounds to apply. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply
Returning Citizens are strongly encouraged to apply
(Minimum 3 years post-incarceration required)

Disclaimer:
This job description outlines typical duties and expectations but does not limit management’s ability to assign or reassign tasks as needed. Catalyst CT reserves the right to revise job roles based on organizational needs.

To Apply:
Qualified applicants should email their resumé to HRresumes@catalystct.org. While we review every resumé, only those applicants selected for further consideration will be contacted.

Job Title: StreetSafe Outreach Worker
Department: StreetSafe Bridgeport
Reports To: StreetSafe Outreach Supervisor
Status: Full-Time, Non-Exempt
Salary Range: $45,000 – $55,000 annually

Why Join Catalyst CT

• Mission-driven work with real community impact
• Supportive, team-oriented environment
• Competitive salary, comprehensive benefits package including medical, dental, vision, retirement, and PTO

Position Overview:
The StreetSafe Outreach Worker plays a vital role in supporting young people and families impacted by violence, poverty, and systemic barriers in Bridgeport. This position combines community outreach, case coordination, and connection to critical public and private resources. Outreach Workers engage with gang-involved and high-risk youth, conduct home and community visits, and ensure participants are connected to services including education, behavioral health, and workforce training.

Key Responsibilities:

• Coordinate and deliver community-based case management services with a trauma-informed lens.
• Identify and refer clients to education, workforce training, housing, healthcare, and other social service programs.
• Engage in regular community outreach and home visits to assess needs and build relationships.
• Build and maintain a caseload of 10–12 high-risk youth, guiding them through stages of change.
• Apply principles of Cognitive Behavioral Therapy (CBT) in mentoring and behavioral coaching.
• Track client progress and goals through data-informed decisions and case conferencing.
• Maintain accurate, timely documentation in Salesforce CRM.
• Participate in regular team meetings and trainings.
• Respond to urgent community incidents and hospital calls while on a scheduled on-call rotation.

Minimum Qualifications:

• High school diploma or GED required; associate’s degree or equivalent experience preferred.
• 1–3 years experience in youth development, outreach, family support, or community advocacy.
• Deep understanding of Bridgeport’s neighborhoods, community dynamics, and systemic challenges.
• Familiarity with the justice system, violence prevention, and trauma-responsive approaches.
• Valid driver’s license and reliable transportation required.
• Proficient in computer skills, including CRM platforms and documentation systems.

Core Competencies:

• Ability to meet youth where they are and build transformative relationships
• Strong organizational and time management skills
• Knowledge of Stages of Change, CBT techniques, and positive youth development models
• Skilled in de-escalation, mediation, and conflict resolution
• Ability to maintain confidentiality, consistency, and cultural humility
• High reliability, flexibility, and willingness to work non-traditional hours

Mission Alignment and Impact:
This role directly supports Catalyst CT’s StreetSafe initiative by fostering safe, positive youth development through transformative relationships. Outreach Workers help clients improve emotional regulation, achieve educational and employment goals, and reduce their involvement in violence.

Working Conditions:

• Field-based position requiring work in diverse community and home settings
• Must be available for evening/weekend work and scheduled on-call shifts
• Reasonable accommodations will be made in accordance with ADA requirements

Equal Opportunity Employer:
Catalyst CT is an equal opportunity employer. We embrace diversity and encourage individuals of all backgrounds to apply. All employment decisions are based on qualifications, merit, and organizational need.

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Disclaimer:
This description reflects the general duties and responsibilities of the position and is not intended to be an exhaustive list. Catalyst CT reserves the right to revise duties as necessary.

To Apply:
Qualified applicants should email their resumé to HRresumes@catalystct.org. While we review every resumé, only those applicants selected for further consideration will be contacted.